About Concierge Medicine
I believe the patient experience begins from the moment you call my office. When you are in need of an appointment, you will be seen promptly. When you enter the office, you will be given a warm, friendly greeting in a soothing and inviting environment while receiving the highest level of medical expertise. During your office visit, you will be the center of attention with your needs attended to as if you were a member of my extended family.
You will be able to see me on the same day or within 24 hours of your call. Your appointment time will be honored and you will be seen promptly, in an unhurried fashion. I intend to ensure there will be ample opportunity to understand and address your medical needs at each visit. In general, your annual Comprehensive Wellness Evaluation will be 60 minutes and all other appointments will be scheduled for 30 minutes to allow enough time to address all of your needs.
We are fortunate to have at our fingertips other modes of communication besides a traditional telephone. If you are on a brief vacation, living part of the year in a second residence or otherwise unable to come to the office, as appropriate and on a case-by-case basis, I will offer “virtual” consultations via telecommunications.
During office hours, my staff will answer your calls directly and will assist you with your needs. I encourage my patients to call with any questions or concerns regarding their health. If consultation with me is needed and I am unable to take your call immediately, I will return your call promptly. After office hours or on weekends and holidays, you can reach me directly on my cell phone for urgent issues at any time of the day or night whether you are at home or traveling.
If a parent opts to join my personalized care practice, I will be happy to care for his/her dependent children between the ages of 18-26 without an additional annual fee.
If serious illness or injury should occur, I will function as the admitting physician and will have primary medical responsibility for your hospital care and continue to advocate on your behalf. It is my intent that you will not be cared for by a hospitalist.
Should a family member or friend become ill during a visit to the Burbank area, I will be happy to see them in my office and assist with prompt medical care as though they were a member of my practice.
My concierge medicine practice focuses on prevention and wellness, not just taking care of you when you are ill. I recognize for those who truly value their health, having a physician as an advocate is the ideal doctor-patient relationship. You will receive an annual Comprehensive Wellness Evaluation, which will be the cornerstone of your personalized wellness plan created to keep you feeling your best.
I will be there in the hospital as well as in the office to help you navigate the maze of modern medical care. I will not only serve as your internist, but also as your wellness advocate and healthcare partner by working with other medical specialists who may be involved with your care. I will offer counsel regarding serious illness and end-of-life issues.
I intend to remain an “in-network” provider with most commercial insurance plans and my participation with Medicare will remain unchanged. Regardless of your plan, we will continue to bill your insurance and Medicare for all covered services.
As a member of my concierge medicine practice you can expect to receive the same high standard of care I have always delivered to my patients. You will continue to receive my honest, compassionate and heartfelt dedication to your individual needs. The difference? You will receive more of it…in a truly comprehensive manner.
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